Fraud Screening - Offline
Offline screening has four major advantages over online screening:
- It will not automatically reject a transaction and therefore will not offend a genuine customer by mistake
- It has the chance of detecting first-time frauds for you
- The fraudsters cannot work out what checks are performed – online systems can often be used by fraudsters to determine the process in place
- Lower referral rates
We advise offline screening wherever possible as this provides more time in which to make the right decision.
The screening process involves:
- Data receipt and validation – where data is checked for errors, and input into our databases.
- Pre-processing – static data sources such as the UK electoral roll and postcode file are referenced for every UK billing and delivery address. Importantly, we routinely check the cardholder name at the billing address as well as the option of checking the delivery customer name at the delivery address.
- IP look-up – we reference listings of the IP address to determine origin and ownership. This detail can also be used to determine a precise worldwide origin of the IP address registration.
- Confidence Index – this is unique to The 3rd Man and involves a look-up against indexes of historical data pairs. The use of data pairs in CNP fraud detection has been developed by The 3rd Man.
- Automatic match using SuperSearch
- Scheduling of Business Rules – each individual customer has a schedule to determine when rules are run. This is based upon when the results are needed. Some need the results straightaway, others every 2 hours or so, some need the results at an exact time... whatever you need we deliver.
- Over 350 business rules are run for each individual client, ensuring high levels of accuracy and seeking to ensure that changes in fraudster behaviour may be swiftly detected and rules tuned accordingly.
How it works...
You send us transaction data either via your payment services provider, your platform provider or directly to our data centres. We screen all transactions using a rule-set (or rule-sets) developed specifically for you. You receive a risk rating advising you to either ACCEPT the order, in which case you should proceed and fulfil the order, or alternatively we will advise you to REFER the order, meaning that it requires additional verification before you fulfil.
We expect the number of referrals to be between 1% and 4%. It will vary depending upon your business, but we seek to minimise referrals.
Someone must now review the referrals... either you do it or we will do it for you. It is not possible to automate this process and maintain high levels of accuracy... so we prefer to keep it manual, we believe this is more efficient for your business too!
We provide GateKeeper, a web-based reporting and analysis service with which to review referred transactions and then make a decision.
Within the GateKeeper service we aim to provide every possible piece of information in order for you or us to make a firm decision to either cancel the transaction or fulfil the transaction.
See GateKeeper.
